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Emma Haugh

GENERAL MANAGER & director

Emma is originally from the Bay of Islands but moved to Hamilton in 2000, where she now resides with her husband and two kids.

She began her insurance career as a Claims Consultant for one of New Zealand’s leading fire & general insurers in 2002, later moving into Relationship Management & Business Development roles following an OE in England. She joined Frank in 2016 as our General Manager.

Emma has a demonstrated history in the insurance industry, having worked in various roles, including underwriting, claims and insurance broking. As well as bringing a wealth of insurance experience to the firm she is also a strong operations professional. She is responsible for the day-to-day operations of the Frank Group which includes overseeing the management of our staff and four branches ensuring we operate efficiently and effectively.

Emma loves the beach and is heavily involved with Waihi Beach Surf Lifesaving Club where both her kids are junior surf members and she is a Surf Official. She is a regular blood donor and volunteers with the Kaitiakitanga Chartiable Trust.