People and Communities

Frank Risk Management recognises the valuable contribution that all our employees, past and present, have made to the business's success. We have received recognition as a top employer in the New Zealand Insurance Industry, and we prioritise our team's long-term engagement and development over short-term growth. From inception, our stated goal has been, and still is, to be "the best employer to the best people". We achieve this through competitive remuneration for all staff, emphasising explicit and shared values, and encouraging our team to engage in positive group and individual development.  

We prioritise our people's safety. We provide a safe work environment and focus on reducing risks to both physical and mental well-being.  Bullying, in any form by anyone, is not tolerated. We encourage all staff to achieve a healthy work-life balance and do not encourage or validate anyone working beyond contracted hours except in exceptional circumstances.  

As an organisation, we are committed to equal rights and opportunity. We also see the diversity within our companies as a source of collective strength. 

Our clients range from NZX-listed companies to sole traders. Regardless of size, all are given equal importance, and we actively manage our responsibilities to avoid any perceived or actual conflict of interest between customers or ourselves. Our business mantras are 'always to do what's best for our clients' and 'we only work for you (the client), never the insurer'. 

Individually and collectively, we support many community organisations. Staff are encouraged and supported to participate in service organisations. With human resources and financial support, we have partnered with non-profit groups/trusts that promote ecological protection, product stewardship/environmental harm reduction, and vital community services. Additionally, we commercially support trading organisations with business models that prioritise positive environmental and social outcomes as an organisation. 

Environmental 

Frank Risk Management works toward reducing our environmental impact in many areas, including: 

  • Paperless business systems 

  • Waste management includes recycling and organic waste options. 

  • We are working toward transitioning our motor fleet to low-environmental impact vehicles. We have incorporated the goal into our company's motor vehicle policy. 

  • We provide environmentally friendly transport options for short journeys. 

  • Team building initiatives that focus on environmental improvement/ regeneration. 

  • Our internal and external gifting prioritises demonstrably sustainable products. 

  • Our responsibility to full lifecycle product stewardship extends to product disposal.  We ensure our E-Waste and redundant electronic hardware are disposed of with the most negligible environmental impact and engage with ethical providers to do this. 

  • When engaging new suppliers and renewing existing agreements, we carefully consider their ESG credentials and environmental impact.  

To assist you with your ESG endeavours, we recommend exploring the ESG template and FAQs provided by QBE Insurance. Their comprehensive resources offer valuable insights and practical guidance on integrating ESG principles into your risk management strategy. By leveraging their expertise, you can proactively manage ESG-related risks, enhance your company's sustainability efforts, and ultimately make more informed decisions for a resilient and responsible future.
ESG Template
ESG FAQs