Insurance Business New Zealand is proud to announce the 2020 Top Insurance Workplaces, Frank Risk Management Ltd being one of the 15 organisations making the ranking.
Now in its second year, the Top Insurance Workplaces report celebrates all organisations within the insurance industry, big and small, that have excelled across a number of key metrics, including health and well being, communication, and access to technology.
Frank Risk Management has been recognised for the many initiatives it rolled out to provide its people with a fun, engaging, and healthy work environment.
Frank provides professional development opportunities to its people using in-house expertise and external speakers, in addition to industry and NZbroker training opportunities. The firm also awards most of its attendee allocation for attending conferences to non-managerial team members, as they are the ones who often get more out of the experience.
Frank staff get the chance to move up the ranks, or in some cases, move sideways into another role within the business, whenever possible. For graduates joining the team, they are provided with full training as well as the opportunity to study towards insurance qualifications, which is fully paid by the company.
Frank employees are updated about the organisation’s budgets and performance, successes and disappointments, and are encouraged to share their experiences, including their mistakes, to the team so everyone can learn.
Frank employees are provided with platforms and hardware that make work easier and more efficient. Examples of these are a cloud based workflow management system that enables team members to communicate and see precisely where every piece of work has progressed to, a client management software that can be accessed via a terminal server, and retiring old desktop computers to laptops making remote working easier. The organisation is in the process of making work flexible for those who want to work from home.
Frank launched initiatives that support its employees’ work-life balance and health and well-being. Staff can bring their children to work, providing them with space to do schoolwork and entertain themselves safely. There are also well-being “Bootcamps”, a one-hour weekly personal training session at the gym to keep staff physically fit and healthy.
Frank has in place an employee dividend program that is designed to promote team contribution to the bottom line result. All non-managerial staff, who have worked for the company for the full duration of the year in question, qualify to receive an equal share, regardless of their position or hours worked, of a percentage of the organisation's net profit. Frank also recognises individual effort monthly with a Happy Hundy award, where the winner, as the name suggests, receives $100.
